Privacy policy

Privacy Policy
Effective Date: 25 May 2025

At The BeFit, your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, coaching services, or communicate with us.

 

 

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name, email address, phone number

  • Payment and billing details

  • Health-related data you provide (e.g., weight, measurements, diet preferences)

Communication Data:

  • Messages or files you send via WhatsApp, email, or contact forms

Technical Data:

  • IP address, browser type, device info, and interaction data (e.g., pages visited) through cookies and tracking tools like Google Analytics and Meta (Facebook) Pixel

 

 

2. How We Use Your Information

We use your information to:

  • Provide personalized coaching and create custom diet plans

  • Communicate via WhatsApp and email (e.g., Gmail, Klaviyo)

  • Manage appointments, updates, and progress tracking

  • Process payments securely and deliver services

  • Send newsletters, promotions, and marketing content (unsubscribe anytime)

  • Optimize our ads and website performance through analytics and tracking tools

 

 

3. Cookies and Tracking

We use cookies and similar technologies (e.g., Google Analytics, TikTok Pixel, Meta Ads tools) to understand usage behavior and improve marketing and website performance. By using our services, you consent to this tracking.

 

 

4. Sharing Your Information

We do not sell your personal data. We may share it only with trusted third-party providers (such as payment processors, analytics services, and email marketing platforms) to help us deliver our services. All such partners are required to handle your data securely and lawfully.

 

 

5. Data Security

We use secure platforms (such as WhatsApp, Gmail, Shopify, Stripe) and SSL encryption to protect your data. However, no method of transmission over the internet is 100% secure.

 

 

6. Your Rights

As a Canadian resident, you have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Withdraw your consent to receive communications

To make such a request, contact us anytime at info@thebefit.com.

 

 

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@thebefit.com